Effective Date: October 27, 2023
RoadCube ("we," "us," or "our") provides a platform for businesses to create and manage loyalty and reward programs for their customers. Business owners use the RoadCube platform to run campaigns both online (e.g., social media) and offline (e.g., SMS, Viber, email, push notifications) to interact with users and enhance customer engagement. By using the RoadCube platform, you agree to these Terms of Use and our Privacy Policy.
By registering for an account or using the RoadCube platform, you agree to these Terms of Use. Both users and businesses must accept these terms before using RoadCube. If you do not agree, you may not use the platform. These Terms of Use constitute a binding agreement between RoadCube, its branches or subsidiaries, and the user or business owner. By using the RoadCube software, you acknowledge that you have read, understood, and agreed to these terms and the Privacy Policy, as if you had signed this agreement.
We are always searching for ways to improve RoadCube. This means that we may update these Terms of Use and the Privacy Policy from time to time. The updated terms will always be available on this page. Any use of the platform after the updated Terms of Use or Privacy Policy constitutes your acceptance of the new terms. If you do not agree to the updated terms, you must stop using the platform.
The RoadCube platform is free for users unless the business chooses to charge for the usage of the loyalty program. Businesses are subject to subscription fees and may incur additional fees for services such as SMS, Viber, email, push notifications, custom development, or additional equipment.
Businesses using the RoadCube platform are required to pay their monthly or annual subscription fees when billed. Failure to pay will result in the following:
To resolve payment issues or regain access, businesses must contact RoadCube at support@roadcube.com.
Businesses can communicate with RoadCube at support@roadcube.com to share information about their business, loyalty and reward systems, or campaigns they may run. RoadCube will use this information to improve the platform and provide better services.
To use the RoadCube platform, consumers must register via websites, mobile apps, tablet devices, SMS, Viber, email, or push notifications. Businesses can sign up via payment links or directly on roadcube.com.
RoadCube enables businesses to create custom loyalty and reward programs. Business owners can run campaigns both online (e.g., social media) and offline (e.g., SMS, Viber, email, push notifications) to interact with users and enhance customer engagement. RoadCube collects data from transactions made by consumers, including purchases of products or services, to make the loyalty, reward programs, or campaigns work effectively for businesses. RoadCube may also collect additional information, such as custom fields, as needed by businesses to tailor their programs. Consumers can earn and redeem rewards through transactions, visits, or engagement with campaigns.
RoadCube collects and uses data as described in our Privacy Policy. We act as the data controller and manage data based on instructions from businesses. RoadCube collects transaction data, including purchases of products or services, to facilitate the operation of loyalty, reward programs, and campaigns for businesses. RoadCube may also collect additional information, such as custom fields, as required by businesses to customize their programs.
Businesses using the RoadCube platform are required to pay a monthly or annual subscription fee. Additional charges may apply for the use of SMS, Viber, email, push notifications, custom development, or additional equipment.
You agree not to:
Violations may result in account suspension or termination.
Businesses using the RoadCube platform must:
RoadCube owns all intellectual property related to the platform, including logos, designs, and software. You may not copy, modify, or distribute RoadCube’s content without permission.
Businesses and users are strictly prohibited from modifying, selling, or reselling the RoadCube software, or any part of it, without prior written consent and a valid license from RoadCube. Any unauthorized use of the software will result in immediate termination of your account and may lead to legal action.
RoadCube retains full ownership of the software and all related intellectual property. We reserve the right to delete any account or content (e.g., campaigns, products) that violates these Terms of Use, is abusive, or provokes harm to individuals. RoadCube is not obligated to provide support, but we may release updated versions of the software. Users and businesses are required to comply with the same terms for any updated versions of the software.
The RoadCube platform is provided "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. RoadCube does not guarantee that the platform will be error-free, uninterrupted, or free from viruses or other harmful components.
Businesses create their own content via campaigns that reach users through SMS, email, Viber, push notifications, or paid campaigns on social media. By submitting content to the platform, businesses grant RoadCube a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content for the purpose of operating the platform.
RoadCube reserves the right to suspend or terminate your account if you violate these Terms of Use or engage in fraudulent activities. Businesses may terminate their subscription at the end of the billing cycle by providing written notice.
RoadCube is not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, war, or government restrictions.
RoadCube is not responsible for the content or practices of third-party websites or services linked to or from the platform. Your use of third-party services is at your own risk.
You agree to indemnify and hold RoadCube harmless from any claims, damages, or losses arising from your use of the platform, violation of these Terms of Use, or infringement of any third-party rights.
In no event shall RoadCube’s liability exceed the amount paid by you for using the platform in the past six months. RoadCube is not liable for any indirect, incidental, or consequential damages.
Any disputes arising from these Terms of Use shall be resolved through binding arbitration in [Country/State], in accordance with the rules of [Arbitration Organization].
We may update these Terms of Use from time to time. We will notify you of changes via email or in-app notifications. Continued use of the platform constitutes acceptance of the updated terms.
These Terms of Use, along with the Privacy Policy, constitute the entire agreement between you and RoadCube regarding your use of the platform and supersede any prior agreements or understandings.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
RoadCube is committed to ensuring the highest standards of data protection and privacy in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We collect and process personal data only for the purpose of providing and improving our services, and we implement strong security measures to protect user information. Users have the right to access, update, or delete their personal data at any time. RoadCube does not sell or share personal data with third parties for marketing purposes without user consent. If users wish to exercise their data rights, they may contact support@roadcube.com for assistance.
The RoadCube platform may include integrations with third-party services, such as payment processors (e.g., Stripe) and communication platforms (e.g., SMS, email, Viber). While we strive to maintain a seamless user experience, RoadCube is not responsible for the performance, security, or availability of third-party services. Users acknowledge that any issues related to these services must be resolved directly with the respective third-party provider. Additionally, businesses using third-party platforms for campaigns (e.g., Facebook Ads) must comply with the terms, privacy policies, and legal requirements of those platforms.
To ensure fair access and prevent abuse, RoadCube enforces a Fair Usage Policy that applies to all users and businesses. Businesses must not engage in excessive automated usage, unauthorized data scraping, or actions that place an unreasonable load on RoadCube's servers. Additionally, businesses are prohibited from engaging in deceptive practices, including but not limited to spam campaigns, false advertising, and misleading reward programs. RoadCube reserves the right to suspend or terminate accounts that violate this policy, with or without notice, in order to protect the integrity of the platform.
All content created and shared on the RoadCube platform, including loyalty programs, promotions, and marketing campaigns, must comply with applicable laws, regulations, and ethical standards. Businesses are solely responsible for ensuring that their campaigns do not contain misleading claims, offensive content, or violate consumer protection laws. RoadCube reserves the right to review, moderate, and remove any content that is found to be in violation of these terms. In cases where illegal or unethical content is detected, RoadCube may take further action, including reporting violations to relevant authorities.
To maintain a secure and trustworthy platform, RoadCube has robust fraud detection mechanisms in place to identify suspicious activity. Businesses and users are prohibited from engaging in fraudulent practices, including creating fake accounts, fabricating transactions, or attempting to manipulate loyalty rewards. Any detected fraud will result in immediate account suspension, and RoadCube reserves the right to take legal action against offenders. Additionally, businesses must verify the authenticity of transactions and ensure that their campaigns operate fairly. Users who suspect fraudulent activity may report it directly to support@roadcube.com for further investigation.
RoadCube is committed to providing reliable customer support to assist users and businesses with any issues related to the platform. Support is available via email at support@roadcube.com, with response times typically within 24-48 hours on business days. While we strive to maintain uninterrupted access to the platform, occasional downtimes may occur due to maintenance, updates, or unforeseen technical issues. In such cases, we will make reasonable efforts to notify users in advance and restore services as quickly as possible. RoadCube is not liable for any disruptions, delays, or losses resulting from scheduled or unscheduled downtime.
Businesses using RoadCube’s services for paid advertising (e.g., Meta/Facebook Ads, Google Ads, SMS campaigns, Viber, email marketing) agree to the following:
These Terms of Use shall be governed by and interpreted in accordance with the laws of Delaware USA, without regard to its conflict of law principles. Any disputes arising from or related to these terms shall be resolved exclusively in the courts of USA Delaware. By using the RoadCube platform, you agree to submit to the jurisdiction of these courts and waive any objections based on venue or inconvenient forum. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
If you have any questions or concerns, please contact us at: